Shipping policy
Shipping Policy
Processing Time
All orders are processed and dispatched within 1–2 business days of purchase. Orders placed on weekends or holidays will begin processing the next business day. You'll receive a confirmation email with tracking information as soon as your order ships.
Delivery Time
Once dispatched, international orders typically arrive within 7–12 business days, depending on your location and local customs processing. Please note that delivery times are estimates and not guaranteed, as they can be affected by customs, weather, or carrier delays outside our control.
Order Tracking
You'll receive a tracking number via email once your order ships. Please allow 24–48 hours for tracking information to update after dispatch.
Shipping Rates
Shipping costs are calculated at checkout based on your location and order details. [Add specific rate info or "free shipping over $X" here if applicable.]
Customs, Duties & Taxes
International orders may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.
Delayed or Lost Packages
If your order hasn't arrived within the estimated delivery window, please contact us at [support email] and we'll help track down your package. In rare cases of lost shipments, we'll work with you to resolve it.
Incorrect Address
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer, but reach out and we'll do what we can to help.